Eligibility for Submission:
Students may request a grade review for a credit-based class if they meet the following conditions:

• The student has completed the entire course and has taken the final exam.

• The student has carefully checked their program curriculum to confirm the course is part of their major.

• The instructor has finalized the grades and submitted the official grade record to the Training Management Department.

Submission Steps:

• Complete the Grade Review Request Form (available here).

• Submit all required documents in person to the Student Service Desk (Room A204) during business hours on Tuesdays and Thursdays.

Students can check the review result on their FTUGate account within 7–10 business days after submission.

2. Procedure for Reviewing Final Exam Grades

Submission Steps:

• Submit the Final Exam Grade Review Form to the Center for Testing and Quality Assurance within 5 business days from the date the grade is posted on the FTUGate system or as notified by the academic management unit.

• Within 2 business days, the Center will notify the student of the outcome and send a Grade Adjustment Slip (if applicable), along with the original review request form, to the Training Management Department for updates on FTUGate.

Students who participate in an international exchange program under an official nomination from Foreign Trade University must follow these steps to have their transferred credits recognized:

• Pay the provisional credit transfer fee for the courses to be transferred.

• Submit the application package to the International Office, including:

  • Credit Transfer Application Form

  • Learning Agreement signed by both institutions (photocopy)

  • Course Equivalency Approval

  • Transcript issued by the partner university (photocopy; bring the original for verification)

  • Payment receipt for the credit transfer fee

• Within one week of receiving the complete application, the International Office will convert the grades using the official FTU conversion table and send the results to the Undergraduate Studies Department.
• The Undergraduate Studies Department will then process and officially recognize the credits.

2. Credit Transfer After Participating in a Domestic Exchange Program (Authorized by FTU)

Students who join a domestic exchange program under FTU’s official nomination must submit:

• Credit Transfer Application Form

• Transcript from the host institution (photocopy; bring the original for verification at the Training Management Department)

3. Credit Transfer from Major 1 to Major 2

After completing the course and having the final grade published on FTU Gate, students must:

• Submit the Credit Transfer Application Form (from Major 1 to Major 2) along with supporting documents to the Student Service Desk.

Processing time: 5–7 business days

4. Credit Transfer for Courses with Different Course Codes

After completing the course and having the grade published on FTU Gate, students must:

• Submit the Credit Transfer Application Form for different course codes along with supporting documents to the Student Service Desk.

• Processing time: 5–7 business days

• Students can check the list of equivalent courses here

• Use the designated form for transferring credits between courses with different codes.

Students may request the following types of academic transcripts:

• Full-program transcript

• Yearly transcript (for students from Cohort 54 onward)

• Semester transcript (for students from Cohort 54 onward)

Registration Method:

• Students must submit their request in person at the Student Service Desk (Room A204) during business hours on Tuesdays and Thursdays.

• Fill in the required information on the registration and appointment slips (available at the Student Service Desk).

• Documents can be collected on the date specified on the appointment slip.

• To receive the requested documents, students must present the appointment slip.

• Documents are only issued on Tuesdays and Thursdays.

2. Certificates

Students may request the following types of certificates:

• Certificate of Course Completion (after completing the full academic program)

• Provisional Graduation Certificate (after graduation approval has been granted)

• Scholarship Certificate (for students awarded a scholarship by Foreign Trade University during their studies)

Registration Method:

• Submit your request at the Student Service Desk (Room A204) during business hours on Tuesdays and Thursdays.

• Complete the registration and appointment slips.

• Collect documents on the return date listed on the appointment slip.

• Bring the appointment slip when collecting the requested documents.

• Certificates are only issued on Tuesdays and Thursdays.

3. Academic Ranking Certificates

Students who have graduated from Foreign Trade University may request academic ranking certificates, including:

• Ranking by cohort

• Ranking by major/program

• Ranking by class

Registration Method:

• Submit your request at the Student Service Desk (Room A204) during business hours on Tuesdays and Thursdays.

• Fill out the registration and appointment slips.

• Collect the documents on the return date specified on the appointment slip.

• The appointment slip must be presented to receive the documents.

• Issuance is only available on Tuesdays and Thursdays.

1. Eligible Recipients:
Students of full-time undergraduate programs at the Hanoi Main Campus who have been officially recognized as graduates.

2. Time and Location for Collection:

• Time: Every Tuesday during business hours

• Location: Room A202 – Department of Undergraduate Studies

Students must arrive on time as scheduled to ensure a smooth certificate collection process.

3. Required Documents:

• For students collecting in person, please bring:

  • National ID/ Citizen ID/ Driver’s License (or an equivalent ID)

  • Student ID card

  • Graduation Certificate Collection Slip

• If authorizing someone else to collect on your behalf, prepare:

  • The student’s Graduation Certificate Collection Slip (students are not required to pre-stamp it; the Training Management Department will handle stamping upon arrival)

  • A power of attorney authenticated by a competent authority (local government or certified notary office)

  • Certified photocopies of identity documents for both the student and the authorized person

  • Original ID documents (ID/CCCD/Driver’s License, Student ID, and original ID of the authorized person) for verification

4. Notes:

• Students with outstanding tuition fees or unreturned library books will not be allowed to collect their certificate

• No prior registration is required unless otherwise notified

II. Procedure for Issuing a Certified Copy of Graduation Certificate

Students who have graduated from FTU may request a certified copy of their graduation certificate in case the original is lost or damaged.

1. Registration Process:

• Register at the Student Service Desk (Room A204) during business hours on Tuesdays and Thursdays

• Prepare a complete application file

2. Required Documents:

• Application form for certified copy (provided by the school)

• Certified copy of a valid National ID card or passport

Processing time: 7–10 business days from the date of registration

3. Notes:

• Students must collect the certified copy in person and sign the receipt log

• If unable to collect in person, the student may authorize a representative, following legal authorization requirements

III. Procedure for Degree Verification

1. For Students Graduated Before 2008:

• Organizations/companies requesting verification must send an official request to:
  Department of Undergraduate Studies – Room A202, Building A, Foreign Trade University, 91 Chua Lang Street, Lang Ward, Hanoi

• Processing time: 5–7 business days

• Response will be sent via official letter to the requester’s address

2. For Students Graduated After 2008:

• Organizations/companies can verify credentials via the FTU Degree Verification Website using the details found on the graduation certificate.