I. Procedure for Receiving Original Graduation Certificate

1. Eligible Recipients:
Students of full-time undergraduate programs at the Hanoi Main Campus who have been officially recognized as graduates.

2. Time and Location for Collection:

• Time: Every Tuesday during business hours

• Location: Room A202 – Department of Undergraduate Studies

Students must arrive on time as scheduled to ensure a smooth certificate collection process.

3. Required Documents:

• For students collecting in person, please bring:

  • National ID/ Citizen ID/ Driver’s License (or an equivalent ID)

  • Student ID card

  • Graduation Certificate Collection Slip

• If authorizing someone else to collect on your behalf, prepare:

  • The student’s Graduation Certificate Collection Slip (students are not required to pre-stamp it; the Training Management Department will handle stamping upon arrival)

  • A power of attorney authenticated by a competent authority (local government or certified notary office)

  • Certified photocopies of identity documents for both the student and the authorized person

  • Original ID documents (ID/CCCD/Driver’s License, Student ID, and original ID of the authorized person) for verification

4. Notes:

• Students with outstanding tuition fees or unreturned library books will not be allowed to collect their certificate

• No prior registration is required unless otherwise notified

II. Procedure for Issuing a Certified Copy of Graduation Certificate

Students who have graduated from FTU may request a certified copy of their graduation certificate in case the original is lost or damaged.

1. Registration Process:

• Register at the Student Service Desk (Room A204) during business hours on Tuesdays and Thursdays

• Prepare a complete application file

2. Required Documents:

• Application form for certified copy (provided by the school)

• Certified copy of a valid National ID card or passport

Processing time: 7–10 business days from the date of registration

3. Notes:

• Students must collect the certified copy in person and sign the receipt log

• If unable to collect in person, the student may authorize a representative, following legal authorization requirements

III. Procedure for Degree Verification

1. For Students Graduated Before 2008:

• Organizations/companies requesting verification must send an official request to:
  Department of Undergraduate Studies – Room A202, Building A, Foreign Trade University, 91 Chua Lang Street, Lang Ward, Hanoi

• Processing time: 5–7 business days

• Response will be sent via official letter to the requester’s address

2. For Students Graduated After 2008:

• Organizations/companies can verify credentials via the FTU Degree Verification Website using the details found on the graduation certificate.