(Enclosed Decision No. 3218/QĐ-ĐHNT dated August 15, 2025, by the Rector of Foreign Trade University)

1. Program Objectives

General Objective 

The overall objective of the program is to provide high-quality human resources capable of assuming managerial positions in 4-5 star international-standard hotels.

Specific Objectives

PO1: Students demonstrate a solid understanding of Vietnamese and global cultures.

PO2: Students are equipped with robust professional knowledge and skills in hospitality operations according to international standards.

PO3: The program develops personnel with modern hospitality management knowledge and skills in multicultural environments, along with strong capabilities in planning, organizing, implementing, and leading.

PO4: Students exhibit professionalism, creativity, responsibility, and deep customer empathy.

PO5: The program cultivates students’ critical thinking, problem-solving abilities, adaptability to international changes, creativity, and lifelong learning capacity.

2. Program Learning Outcomes (PLOs)

Knowledge

PLO1: Apply foundational knowledge of political science, social sciences, and humanities in learning and professional practice.

PLO2: Apply operational knowledge in hotel services, including rooms division, front office, food and beverage, and customer service.

PLO3: Analyze foundational management knowledge to make informed decisions in the hotel business environment.

• PI1: Analyze and make appropriate financial decisions in hotel enterprises.
• PI2: Analyze situations and resolve human resource management issues in hotels.
• PI3: Analyze and evaluate the effectiveness of hotel service distribution channels.
• PI4: Systematically assess the current state of a hotel enterprise based on scientific theoretical models and propose creative solutions to practical problems.

Skills

PLO4: Demonstrate effective communication and customer service skills in a hotel setting.

PLO5: Exhibit teamwork and leadership skills in hospitality environments.

PLO6: Apply problem-solving, complaint handling, and decision-making skills in hotel business operations.

PLO7: Use two foreign languages effectively in hospitality management contexts; achieve proficient English proficiency (equivalent to Level 5/6 of the Vietnamese Foreign Language Proficiency Framework per Circular No. 01/2014/TT-BGDĐT dated 24/01/2014).

PLO8: Proficiently use information technology, specialized software, and digital competencies required for hotel management and operations (Level 5/8 in data and information exploitation; digital communication and collaboration; digital content creation; and digital safety; Level 4/8 in artificial intelligence application per Circular No. 02/2025/TT-BGDĐT dated 24/01/2025); advanced office IT skills per Circular 03/2014/TT-BTTTT.

Autonomy and Responsibility

PLO9: Demonstrate cooperation, proactivity, continuous learning and development, creativity, and adaptability to change; uphold professional ethics and personal responsibility toward work, organizations, and the community.

3. Curriculum Framework

* HICE= Hospitality Industry Connection for Excellent

* The second foreign language courses (in one of the following languages: Chinese, French, or Japanese) are designed to be equivalent to Level 3/6 of the Vietnamese Foreign Language Proficiency Framework (in accordance with Circular No. 01/2014/TT-BGDĐT dated January 24, 2014, issued by the Ministry of Education and Training). Students enrolled in the International Joint Undergraduate Program in Hotel Management are required to complete these courses in order to meet the prescribed learning outcomes. Although these courses are not counted toward the total number of credits of the program, they are considered a compulsory requirement for graduation.